FAQs


Frequently Asked Questions

You are in category: At the AirportQ: How long before departure do I need to check-in? Q: How do I know which terminal I will be flying from? Q: What should I do if I am delayed getting to the airport? Q: How long before departure do I need to check-in?

A: Check-in desks are open approximately 2-3 hours prior to departure and we recommend you check-in at least 2 hours before, and no later than 90 minutes before departure. Please check your terms and conditions on your E-Ticket

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Q: How do I know which terminal I will be flying from?

A: If the UK airport you are flying from has more than one terminal, your ticket will show you which one you will be flying from. If you have booked car parking with us, your parking will be allocated to a car park near your departure terminal.

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Q: What should I do if I am delayed getting to the airport?

A: Unfortunately aircraft will need to depart as scheduled, so it is completely up to the airlines schedule and discretion as to how close to departure you will be able to check-in. It is recommended that you should contact the relevant airline if for any reason you cannot make the flight or are delayed after the allotted check-in time.

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