FAQs


Frequently Asked Questions

You are in category: Health ConcernsQ: I have reduced mobility; do I need to notify you before I book my holiday? Q: I will need assistance at the airport. Can you organise this? Q: I have special dietary requirements, do I need to notify you before I book my flight and/or accommodation? Q: Am I able to book a holiday with Globehunters if I’m pregnant? Q: I need medication with me at all times. Am I able to carry this and the appropriate equipment with me during a flight? Q: I have reduced mobility; do I need to notify you before I book my holiday?

A: Yes. If you are a wheelchair user or have reduced mobility, please contact us prior to booking to ensure that the accommodation and resort you have chosen is suitable for your needs. Please contact our Reservations Team on 020 7183 3661 before you book.

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Q: I will need assistance at the airport. Can you organise this?

A: Yes. If you are a wheelchair user or have reduced mobility, please contact us prior to booking to request assistance service at your chosen UK and resort airports. If you do not request this in advance this service cannot be guaranteed by the airport. There is a limit on the number of passengers with reduced mobility and the number of wheelchair passengers they are able to assist on any one day when pre-notification is not given. Please contact our Reservations Team on 020 7183 3661.

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Q: I have special dietary requirements, do I need to notify you before I book my flight and/or accommodation?

A: Yes. If you have special dietary requirements, please contact us prior to booking to ensure that the flight and accommodation can help with your requirements. Please contact our Reservations team on 020 7183 3661 if you cannot specify at time of booking or enquiring online.

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Q: Am I able to book a holiday with Globehunters if I’m pregnant?

A: Providing your pregnancy has been uncomplicated and you are not experiencing a related medical condition, there will be no problem flying until your 28th week of pregnancy. Each airline has its own rules regarding pregnant women using their aircraft. Generally most airlines require written confirmation from your doctor or midwife stating you are fit to fly if you will be more than 28 weeks pregnant when you fly.

If you are pregnant and want to book a holiday with us for after the baby is born, you will need to contact our Reservations Team on 020 7183 3661 as these bookings cannot be made online due to you not having a confirmed date of birth for the baby when you book.

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Q: I need medication with me at all times. Am I able to carry this and the appropriate equipment with me during a flight?

A: If you require carrying an injection pen, other appropriate medication or equipment in-flight, you must advise the check-in staff at the airport that you need this with you at all times. You will also need to have written confirmation from your doctor stating this is required or have an approved diabetic/medical identification card with you to prove you do need to carry such medication with you. You will need to make sure you have this with you when you check-in. Any essential medication such as insulin should be kept within hand luggage for safety and to ensure it is kept out of direct sunlight or within freezing temperatures. For further information on this or any other medical situation that may affect your holiday contact the Reservations team for information.

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