For All Bookings:

If your flight has been cancelled due to the COVID-19 outbreak, please DO NOT try to call us.

If your departure is within the next four weeks, email us on customerservices@globehunters.info

To help us locate your booking, please include your departure date, invoice number and airline in the subject line, and the following in your message:

Lead passenger name
Departure date
Invoice number
Airline
Route

We will work through all requests in date of departure order, liaising with our suppliers and airline partners for the same.

Please note this may take several weeks due to the high demand. We are experiencing very high call volumes so please call us only if you have your travel within the next 7 days.

Please select your airline from the below list to see if a policy has been issued to waive change and cancellation fees due to this event.

If there are no policies that state to waive cancel fees, you will be subject to normal airline policy rules and restrictions, including all penalty fees.

Please note, your travel could be affected due to COVID-19 situation, for such cases Airlines issued cancellation/changes and refund policy will be applicable, which may change time to time.

No refund will be issued from A1 Travel Deals Ltd/Globehunters unless its advised by the Airline to do so.

Please note, ticket refunds can take up to 12 weeks or more to come from Airline. A1 Travel Deals Ltd/ Globehunters can only refund those funds to you once the funds are credited to us by Airline.

Additional service fee may apply apart from administration charges to process refunds and changes.

A1 Travel Deals Ltd/Globehunters will act as an agent and assit you to make any amendments on your behalf and complying with Airline policies at the same time.

For more information, please follow the links below:

Government Guidance
Aer Lingus
Aeroflot
Aeromexico
Air Asia
Air China
Air Canada
Air France
Alaska Airlines
Alitalia
American Airlines
Blue Air
British Airways
Cathay Pacific
Cebu Pacific
China Eastern Airlines
China Southern Airlines
Condor
Corendon Airlines
Delta Air lines
Easy Jet
Egyptair
Emirates
Eurowings
Fiji Airways
Finnair
Fly Dubai
Flynas
Frontier
Hainan Airlines
Hawaiian Airlines
HK Express
Icelandair
Japan Airlines
Jeju Air
Jet2
JetBlue
Jetstar
Jin Air
KLM
LATAM
Lufthansa
Norwegian
Qantas
Qatar Airways
Saudi Arabian Airlines
Scoot
Singapore Airlines
SkyExpress
South African Airways
Sun Express
Sunwing
Swiss International Airlines
Swoop
Tap Portugal
Thai Airways
Tigerair Australia
TigerAir Taiwan
Transavia
TUI Fly
Turkish Airlines
United Airlines
Virgin Atlantic
Virgin Australia
Volaris
Volotea
Westjet
Wizz Air
Xiamen Airlines